
I recently read a statistic on MarketingProf.com's website that announced women now spend $0.85 of every dollar. What does this mean for small businesses who are mostly male-owned and operated? It means that small businesses are probably catering to the wrong audience.
When my son was an infant, the grocery store was a nightmare. After I did my shopping, there was rarely room to put his infant carrier back into the buggy with all the bags. I don't know if you've ever tried to steer a heavy buggy single-handidly, but it's NOT easy especially with a 25lb infant carrier in the other hand. The experience would actually ruin my day. Needless to say, I put off grocery shopping until my husband could pinch hit. That is, until I went to Harris Teeter. When I got to checkout, a nice girl asked, "May I walk these out to your car for you?" It was like the Heavens parted and light shined into my dark and sleep-deprived eyes. "YES!, would you?" I cried. I followed her out the car as she placed them in my trunk and waved a happy farewell. "Wow."
This seemingly simple service was a life saver for me, a tired and exhausted mother that lacked the dexterity of an octopus. They converted me into a regular shopper despite their higher prices! Even on a slim budget, I knew it was worth it. I would find a way to pay a little more.
This service was not a coincidence. Someone sat down and evaluated the average grocery buyer. Instead of merely looking at their products and prices, they thought about the needs and problems of their customers. Harris Teeter found that most of their buyers are women with kids who simply need a hand getting back to their car. And they didn't stop there! They now offer an internet service where you can shop online and pick up your bagged orders in your car or have them delivered to your house!
It's time that small businesses develop comprehensive marketing strategies that are designed with the buyer in mind. And the buyer right now, is a woman. It does require taking a step back and looking at the braoder picture. What can your business do to target this audience?
Remember: marketing plans don't have to be burdensome or lengthy. They can be refreshingly simple. Check out Entrepreneur.com (http://entrepreneur.com/marketing/marketingcolumnistkimtgordon/article60000.html). They have some great resources to get you started. And remember, the person that makes the most money isn't always the one that spends it.